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Vacuum Products Canada Services

Repairs

Vacuum Products Canada Inc. has a full-service repair department at the Mississauga facility in Ontario. We support all the products we sell and provide repair services for all of our lines.  Due to popular demand, we now also provide repair services for other manufacturers' mechanical and turbomolecular pumps and leak detectors. In addition, we support all types of cryogenic systems and MRI systems and can provide repair services for their components. To see more information about our repair and support services, click on one of the links below.

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Factory Authorization

Our technicians are factory trained and inspected by Oerlikon Leybold and INFICON manufacturing teams to ensure the highest quality repairs with original manufacturer's parts.  When you value your investment, genuine parts are the way to ensure top quality performance of your equipment.

When you send your equipment to Vacuum Products Canada Inc. we do an initial inspection, disassemble and clean the equipment and do a full internal inspection according to the manufacturers' specifications.  We provide you with a findings report and firm repair quotation.  Once you have approved the repair, your parts are gathered and the equipment is tracked throughout the repair procedure.  After completion, the equipment is tested to the manufacturers' specifications and you receive a report verifying the test values.

We repair most brands of:

Diffusion Pumps
Rotary Piston Pumps
Ruvac Roots pumps and Systems
Rotary vane Pumps
Turbomolecular pumps and Frequency Converters
Cryogenic pumps and Cryogenics
Dry Compression pumps
Dry Scroll pumps
Helium leak Detectors
Halogen leak Detectors
Turboradial Blowers
Residual gas Analysers
Thin film Deposition and Monitoring equipment
Vacuum Gauges

 

We repair equipment from these manufacturers:

Aerzen
Alcatel
Balzers
Becker
BOC Edwards
Busch
CTI
Dresser Roots 
Ebara
INFICON
Iwata
Kinney
Oerlikon Leybold
Pfeiffer
Rietchle
Sargent-Welch
Stokes
Tuthill
Varian
VAT
Welch

DVEC Form

Services

Product Training on use, maintenance and repair of vacuum pumps, leak detectors, semiconductor tools, gas analysis and other research and production equipment.
On-Site Leak Detection Services for vacuum pumps, vacuum furnaces, coating systems and other chambers.
On-Site Vacuum System Diagnostics and Troubleshooting - Technical consulting and repair services extend to vacuum coating, furnace, metallurgy, nuclear, low temperature research, drying and freeze drying, degassing, space simulation, beam apparatus and general vacuum facilities.
On-site Maintenance of Rough and High Vacuum Equipment - Includes full maintenance contracts including anything from basic maintenance to full set up and replacement service and emergency pump swap.
On-site MRI Cold-Head and Compressor Services - We work with a service partner to fully service the magnet portion of many MRI systems; OMT, Siemens, Toshiba and GE. On-site service includes cold exchange of the cold head in the cryogenic MRI system and exchange of the adsorbers in the compressor unit.  In addition, we offer support for all types of cryogenic systems including Leybold, CTI, Sumitomo, Balzers and APD. We provide on-site or in house preventative maintenance and repair/refurbishment of cold heads and compressors.
On-site services include vacuum pump and vacuum system troubleshooting, vacuum pump and vacuum system maintenance and leak detection services.
NIST Traceable Gauge Calibration
NIST Traceable Leak Detector Calibration
Filling and Calibration of test Leaks

Warranty Work

Don't want the hassle of sending your equipment back through a third party for a possible warranty claim?  Vacuum Products is factory authorized to evaluate and complete all warranty work for Oerlikon Leybold products.

Our new products include a standard warranty of at least 12 months from date of shipment.  Our rebuilt items have a 6 to 12 month standard warranty as do our repairs.  Extended warranties are available for most products at the time of purchase.  Please inquire for further information.

CSA Certification

We provide third party CSA field evaluation for most types of vacuum pumps and instrumentation.  You are provided with the third party labeling and field service report verifying compliance to CSA standards.

Page last modified: 08/12/2011

Vacuum Products Canada Inc.    www.vpcinc.ca    1-800-269-6030    reachus@vpcinc.ca